Interface Provider
MailForge provides workspace screens, campaign tools, contact management, reporting views, and configuration workflows. It does not decide the recipient list, campaign purpose, sender identity, or legal basis for sending.
Legal
Privacy Policy
This Privacy Policy explains the limited role of MailForge as a software interface for client-managed email marketing. The client using the platform remains responsible for the data they upload, the campaigns they send, and the privacy laws that apply to their recipients.
Privacy Policy
Platform Role
Client-Controlled Data
The client controls account, subscriber, audience, suppression, sender, template, campaign, and automation data entered into the platform. The client is responsible for ensuring that this data was collected and used lawfully.
Customer-Owned Sending
Emails are sent through client-owned or client-authorized SMTP and email provider accounts. The client remains responsible for provider terms, recipient notices, retention rules, and any email tracking they enable.
No Legal Reliance
Platform settings, safeguards, labels, and reports are operational tools only. They are not legal advice and do not transfer the client’s privacy obligations to MailForge or Sahsee Technology LLP.
Privacy Policy
Customer Responsibilities
Lawful Basis and Consent
The client must maintain valid consent, legitimate-interest analysis, notices, unsubscribe records, and any other lawful basis required for each audience and campaign.
Subscriber Requests
If a recipient asks to access, correct, delete, suppress, or stop use of their data, the client is responsible for receiving, validating, and responding to that request as the sender or controller.
Accuracy and Retention
The client must keep subscriber, sender, company, billing, and contact information accurate and must decide how long campaign and audience data should remain in the workspace.
Compliance Records
The client should keep evidence of permission, suppression, import source, campaign approval, and provider authorization outside and inside the platform as needed.
Privacy Policy
Liability Position
Client Assumes Risk
To the fullest extent permitted by applicable law, the client assumes responsibility for privacy claims, recipient complaints, regulatory inquiries, list sourcing, campaign content, and use of connected providers.
Platform Limitation
MailForge and Sahsee Technology LLP are not responsible for the client’s choice of recipients, message content, sending frequency, consent status, or failure to honor data rights.
Operational Assistance
MailForge may provide exports, suppression tools, audit logs, and technical assistance where available, but this support does not make MailForge the sender or controller of the client’s campaigns.
Client Legal Review
Clients should obtain their own legal review for privacy notices, data processing terms, retention periods, international transfers, and jurisdiction-specific recipient rights.
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