Answer Guide
MailForge provides the interface and operational controls. The client remains responsible for legal basis, consent, recipient notices, campaign content, sender identity, provider compliance, and unsubscribe handling.
Answer Guide
The client using MailForge is responsible for campaigns sent from its workspace, including recipient selection, consent, content, sender identity, unsubscribe handling, and provider compliance.
No. MailForge provides software controls and operational visibility only. Clients should obtain their own legal advice for privacy, anti-spam, data processing, and jurisdiction-specific requirements.
No. MailForge can provide safeguards such as suppression tools, audit logs, role controls, and readiness visibility, but the client controls how the platform is used.
Email Marketing Compliance Responsibility
Clients must use lawful lists and maintain records for consent, opt-out, suppression, and data rights requests.
Clients are responsible for the accuracy, legality, and clarity of subject lines, offers, sender names, links, and message content.
Clients must use authorized providers, domains, mailboxes, DNS records, and SMTP credentials.
Email Marketing Compliance Responsibility
MailForge helps configure and operate workflows but does not choose recipients, write campaigns, or act as the sender.
The platform can support suppression hygiene, 2FA posture, RBAC, audit logs, and reporting.
To the fullest extent permitted by applicable law, responsibility for campaign outcomes remains with the client using the platform.
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